Your organization’s IT department may have implemented stricter controls over user profile pictures in Outlook. This is a common practice as companies prioritize content appropriateness on their platforms. While seemingly minor, profile pictures can become a concern if misused. Inappropriate content can range from explicit imagery and violence to political statements. This heightened sensitivity has led many organizations to modify user controls.
You can try updating your profile picture through Delve. Microsoft provides guidance on how to view and update your profile: https://support.microsoft.com/en-us/office/view-and-update-your-profile-in-delve-4e84343b-eedf-45a1-aeb9-8627ccca14ba
If unsuccessful, you might need to contact your Microsoft 365 administrator. Finding your admin can be done through this link: https://support.microsoft.com/en-us/office/who-should-i-contact-if-i-need-to-change-my-information-in-microsoft-365-f0c29a96-723c-4160-9532-d15aebb1dde5. For universities and schools, the admin contact information is often on the institution’s website. Smaller institutions may only have a few individuals with admin permissions.
For larger organizations, contacting your IT support team directly is generally the most effective approach. They can guide you through the specific process for changing your Outlook profile photo within your company’s policies.
While this information may not be the immediate solution you were looking for, hopefully it provides the necessary steps to resolve your issue. Remember, organizational policies on profile pictures are in place to maintain a professional and appropriate online environment.
